This privacy policy describes how personal data of users who consult the websites claustrum-colforcella.it / claustrum-colforcella.com and use the services offered by Claustrum di Colforcella are processed, in accordance with EU Regulation 2016/679 (GDPR) and applicable Italian law (Legislative Decree 196/2003 as amended by Legislative Decree 101/2018).
The Data Controller is Claustrum di Colforcella, with registered office at Località Colforcella, 06043 Cascia (PG), Italy. For any request concerning the processing of personal data, please write to: direzione@claustrum-colforcella.com
We collect the following data: (a) browsing data (IP address, browser, operating system, pages visited, access times) automatically collected by IT systems; (b) data voluntarily provided through the contact form (first name, last name, email, phone, message); (c) data related to bookings of stays, events or services (personal details, ID document, payment data managed by third-party providers); (d) technical cookies and, with consent, analytics and marketing cookies.
Data are processed to: (a) respond to information and booking requests (pre-contractual measures, art. 6.1.b GDPR); (b) manage stays and services offered (contract performance, art. 6.1.b GDPR); (c) fulfill tax and administrative obligations (legal obligation, art. 6.1.c GDPR); (d) send promotional communications and newsletters (consent, art. 6.1.a GDPR); (e) anonymous statistical analysis of the website (legitimate interest, art. 6.1.f GDPR).
Data are processed using electronic and paper tools, adopting appropriate technical and organisational security measures. Contact and booking data are retained for 10 years for tax purposes; browsing data for a maximum of 12 months; marketing data until consent is withdrawn.
Data may be disclosed to: collaborators and suppliers acting as Data Processors (hotel management software, booking platforms, accountants, hosting, payment systems), competent authorities for legal obligations. Data are not disseminated nor transferred outside the European Economic Area, unless necessary for third-party services that guarantee adequate protection measures (EU standard contractual clauses).
The website uses technical cookies necessary for proper functioning, which do not require consent. Analytics and third-party cookies (e.g. Google Maps for map display) may be used with explicit consent through the appropriate banner. You can manage your preferences at any time from your browser settings.
Pursuant to articles 15-22 GDPR, the data subject has the right to: access their data, obtain rectification or erasure, restrict processing, object to processing, receive data in a structured format (portability), withdraw consent at any time, lodge a complaint with the Italian Data Protection Authority (www.garanteprivacy.it). To exercise these rights, write to: direzione@claustrum-colforcella.com
The Data Controller reserves the right to modify this policy at any time, notifying users on this page. Please consult the policy regularly to be informed of any changes.
Last updated: 19 April 2026